@article{Haller2019, author = "Christine Parker;Linda Haller", title = "{Inside Running: Internal Complaints Management Practice and Regulation in the Legal Profession}", year = "2019", month = "10", url = "https://bridges.monash.edu/articles/journal_contribution/Inside_Running_Internal_Complaints_Management_Practice_and_Regulation_in_the_Legal_Profession/10064606", doi = "10.26180/5db7fe1ff3435" }