@article{Raiche2017, author = "Raiche, Holly", title = "{From public service to services to the public: inventing telecommunications consumers}", year = "2017", month = "5", url = "https://bridges.monash.edu/articles/journal_contribution/From_public_service_to_services_to_the_public_inventing_telecommunications_consumers/4955783", doi = "10.4225/03/5906b1686502e" }