10.4225/03/5938edbaf3c7f Petrovic-Lazarevic, Sonja Sonja Petrovic-Lazarevic Sohal, Amrik Amrik Sohal Baihaqi, Imam Baihaqi Supply chain management practices and supply chain performance in the Australian manufacturing industry Monash University 2017 1959.1/40290 2007 monash:7294 2017-06-08 06:24:57 Journal contribution https://bridges.monash.edu/articles/journal_contribution/Supply_chain_management_practices_and_supply_chain_performance_in_the_Australian_manufacturing_industry/5091418 Supply chain management (SCM) is identified as a strategic tool for firms to improve their performance and secure their competitiveness. This research identifies five aspects of SCM practice: supplier and customer relations, internal operations, information sharing, information technology (IT) and training. The survey in the Australian manufacturing industry was conducted to study the extent to which SCM practices were implemented. It examined the relationship between SCM practices and firms' performance. The results show that SCM practices differentiate firms with low and high level of performance. The results specifically highlight the contribution of IT and information sharing to firms’ operational performance. Also, the study found that training significantly contributes to most performance measures.