%0 Thesis %A Burgess, Stephen Keith %D 2017 %T Business-to-consumer interactions on the Internet : a model for small businesses %U https://bridges.monash.edu/articles/thesis/Business-to-consumer_interactions_on_the_Internet_a_model_for_small_businesses/5441248 %R 10.4225/03/59ca030a02a12 %2 https://bridges.monash.edu/ndownloader/files/16691987 %K Small business -- Technological innovations %K Internet %K Electronic commerce %K Internet marketing %K Business enterprises -- Computer networks %K Human-computer interaction %K Open Access %K 2001 %K thesis(doctorate) %K 1959.1/8027 %K monash:6026 %X Abstract not available %I Monash University