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The Road to Privatisation: TQM and Business Planning

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journal contribution
posted on 2017-06-07, 05:14 authored by Bennington, Lynne, Cummane, James
This paper traces the change efforts and road to privatisation of a business unit of a large Australian government department which integrated quality principles with strategic business planning.

History

Year of first publication

1997

Series

Department of Management.

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